Thank you for submitting your service and repair request. We have successfully received your Service Booking Sheet and will begin processing your request shortly. Kindly arrange for your product to be delivered to the following address:
If you have questions or need further assistance, feel free to email or contact us at service@avolites.com or +44 (0)208 965 8522. To submit another product and service repair, click here.
Note: You are responsible for arranging the delivery for your Avolites product.
*The product(s) must be shipped in a flight case (excluding accessories) or packaged in a sturdy inner and outer box using bubble wrap or foam wrapping. We cannot be held responsible for any damages incurred during transit.
*During service and repair, a ‘Full Erase’ recovery will be applied. Therefore, we recommend backing up all show files and custom personalities before sending in your product.
*An Inspection and service charge of £50 + VAT will be applied if you do not provide a completed service and return sheet and choose not to proceed with the service/repair.
*Discontinued product(s) (refer to the product support policy) are no longer serviced or repaired by Avolites. For any questions regarding your end-of-life product, please contact the sales team at +44 (0)208 965 8522 or sales@avolites.com.
*End of life products with limited support are subject to a higher service and repairs labour charge (see product support policy).
